In case you missed it, Dreamhost, the shared hosting provider, mistakenly charged its customers nearly 7.5 million dollars on January 15th, 2008.
Well, I was one of those customers. I’ve had my Dreamhost account for years now, and they’ve always been swell for me, performance issues aside. I didn’t gripe about it because I was only charged around $52 on my credit card, not $200+ like some folks.
Anyways, after a few weeks, Dreamhost’s refund appeared on my credit card statement. Unfortunately, there were a few inconsistencies.
Here’s the mistaken charges (2 of them) appearing on January 17th, followed by a single credit four days later. Notice the amount – it’s a full dollar less.
Then on January 31st, a final credit, presumably for the 2nd mistaken charge, is over two dollars short:
I’m going to assume that Dreamhost knows what it’s doing, and has attempted to refund me the proper amount — in USD. But the Canadian dollar has been fluctuating, such that the exchange rate has shifted by 3 cents between January 15th and the 31st. The numbers don’t work out perfectly (I don’t know what my credit card charged me for the exchange, nor do I know the exact moment the charges/debits went through), but they’re somewhat in line.
Long story short, so we’re only talking a couple of bucks, and I’m not too bothered by it. But at the same time, it kind of stinks to be out $3 because of somebody’s “fat finger”.
Anyways, I’m sending an e-mail to Dreamhost and hopefully they’ll sort it out.